Shipping policy

 

Your satifaction is our pride. All the product are packed for multi-transfer purpose for long distance transport. However, we cannot 100% guarantee the packing is perfect when arrriving your hand. Thus, please, check the packing is perfect before you sign the collection receipt. If you find the packing is broken or expected internal damage, please reject to receive the goods and return goods to the forwarder. And also report to us. If you recevie the goods finding it damage after opening the packing, the forwarder will not be responsible for the lost. In this case, please, email to info@giantfoodhk.com and our after service team assist to find a solution for your.